Shipping policy

Shipping Policy

At SmartSolveHome, we are committed to providing a seamless and professional delivery experience for every HandsFreeScrubber order. Our logistics are designed to ensure your premium hygiene tools arrive safely and promptly at your door.

Shipping Methods

  • Domestic Orders: All domestic orders are shipped via registered professional courier companies or expedited speed post services.

  • International Orders: For our international clientele, orders are dispatched through registered international courier partners or international speed post only to ensure reliable tracking and delivery.

Order Processing & Timeline

  • Dispatch Time: We guarantee to hand over your consignment to the courier company or postal authorities within 1-2 business days from the date of order and payment confirmation.

  • Delivery Schedule: Deliveries are subject to the agreed-upon date at the time of order confirmation and are governed by the specific norms of the courier company or postal authorities.

Delivery Terms

  • Destination: All orders will be delivered to the exact address provided by the buyer during the checkout process.

  • Confirmation: Once your service or product shipment is confirmed, a notification will be sent to the email address specified during your registration.

  • Liability: While we guarantee timely dispatch to the carrier, SmartSolveHome is not liable for any subsequent delays caused by courier companies or postal authorities.

Concierge Support

If you experience any issues utilizing our services or tracking your shipment, please reach out to our professional helpdesk for immediate assistance:

Email: support@smartsolvehome.com